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£100,000 better off with The Mortgage Brain

Monday, April 10, 2017 2:51:00 PM

Our Insurance Department is headed up by Katy Edginton, who recently went the 'Extra Mile' for one of our clients.

We arranged a critical assurance policy for a client  through a well known leading insurance company.

Unfortunatley, our client recently suffered a critical illness and needed to make a claim of approximately £100,000, however this was declined by the insurance company on a technicality, which as you can imagine left the client distraught.

Katy reviewed the situation and decided to pursue the matter further on behalf of the client by escalating the matter to the insurance companies complaints department. We worked with the client by instructing them to employ a solicitor to take up the case and the insurance company eventually paid our client the £100,000.

Here is Katy pictured with the flowers sent from our grateful client to say thank you to her for her efforts to ensure she got the right outcome. Well done Katy for a great job well done!

With this story in mind, its a great reminder that looking online for the cheapest insurance policy price isn't as important as making sure you have the right policy with the right provider.

Here at the Mortgage Brain our insurance team work hard to deliver the right policy for you at competitive prices, and you are safe in the knowledge that should you need our support with a claim, we are only a phone call away!

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