Matthew Paddock

Mortgage & Protection Consultant

CeMAP

Matt started his working career in another industry, which was heavily focused on delivering outstanding customer service. This has helped him to build what he says is he his biggest strength.

Matt moved into the mortgage/new build industry in 2016, with the focus to continue building on his customer relation skills. This time in the industry has supported to grow his knowledge of lender criteria and quirks.

As part of joining The Mortgage Brain, Matt plans to continue delivering outstanding and personalised customer service to all clients that he interacts with. With a background of over 15 years in delivering excellent customer service, he prides himself on the service he delivers to all clients.

Outside of the work place, Matt is an avid follower of football as well as enjoys socialising with friends and family over a nice glass of wine!

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It’s our first time to use The Mortgage Brain and they did not disappoint! What a brilliant team. They will guide you all throughout the process, which is very helpful to us as first-time buyers. They are quick and responsive to emails, transparent, and very efficient. Amazing customer service. Special thanks to Liam, Kaitlin and Chloe for making all things smooth for us.

The company and the staff are among the very few people I have dealt with whom I won't hesitate to recommend to family and friends. Darren and Laura are always ready to answer any questions and when they are not sure, always try to find it for you. They made my house buying journey so smooth and effortless and for that am grateful. I will recommend them at heart beat.

Really helpful throughout the process of buying our first home. We had no problems and all went smoothly. We also arranged some insurances through them but felt that this part has been less smooth for some of these and we are still waiting for some of these to be sorted. However, when contacting them about this we have always had fairly prompt replies.

Excellent service all round. Sarah listened to my requirement and matched it up perfectly to the proposal she sent across. The price was competitive and beat my existing provider, but still had all the existing benefits and more. She kept me informed at every step of the process and the end to end process from enquiry was speedy and efficient. I can't recommend them enough!

Matthew Paddock

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